FAQ's

1. What is Elxsi's shipping policy?

Our standard shipping option delivers your order within 8-10 business days. Please note that delivery times may vary depending on your location. Once your order is successfully placed, our team will process it promptly. Most orders are processed and shipped within 2-3 business days. You will receive an email confirmation with tracking information once your order has been shipped.

2. How do I track my order?

3. Can I return an item if I change my mind?

Yes, you can. We accept returns within 14 days of purchase for unused items in their original condition with tags attached. Please review Refund Policy for full details.

4. What if I receive a defective or incorrect item?

At Elxsi, we take pride in delivering high-quality products that meet our stringent quality control standards. However, If you receive a product that has a defect or quality issue, please contact our customer support team immediately. We are committed to addressing such concerns promptly and finding a satisfactory resolution.

5. Do you offer international shipping?

Sorry, Presently we do not offer international shipping. However, we do fulfill bulk orders across the globe. Please contact us for any bulk requirements.

6. How can I contact Elxsi's customer support?

You can reach our customer support team on

elxsi.fashion@gmail.com or +91 9820188022 . We are available during business hours 10 a.m to 6 p.m, except on holidays & Sundays.

7. Are there any promotions or discounts available?

We periodically offer promotions and discounts to our customers. To stay updated, subscribe/ follow us on social media. Additionally, check our website for any ongoing promotions.
We also offer redeemable reward points to our customers.

8. Can I cancel or modify my order after it's been placed?

Orders can be canceled or modified within 24 hours of placement. Please contact our customer support team as soon as possible to request change.

9. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, etc.) and secure online payment options. You can view the available payment methods during the checkout process.

10. How do I care for Elxsi's clothing items? -

Each clothing item comes with care instructions on the label or product page. For specific care recommendations, refer to those instructions, and follow our general clothing care guidelines provided on our website.